Remote Jobs Jan 4, 2024

Care Driver Compliance Specialist

REMOTE JOB AT HOP SKIP DRIVE: This remote job is only available if you live in one of these states: AZ, CA, CO, DC, FL, IL, KS, MD, WI, NC, NV, NJ, NY, OR, TX, SC, VA, UT, MI, WA. As a CareDriver Compliance Specialist, you’ll play a critical role in ensuring every CareDriver on the platform is compliant with national and local level policies, rules, and regulations. The highest compliance standards are required to ensure every HopSkipDrive passenger gets in the car with a fully vetted and qualified CareDriver. 

What you’ll do 

  • Work on national and local level compliance efforts
  • Monitor and audit CareDriver activities for compliance with applicable policies, rules, and regulations.
  • Ensure CareDriver vehicles are compliant; new vehicles, short term rentals, etc.
  • Review CareDriver documentation
  • Pause, reactivate, and deactivate CareDrivers accordingly
  • Run regular reports on major partner platforms
  • Assist with special projects
  • Participate in Support efforts by taking Calls and responding to emails as needed
  • Work closely with the Support and Operations departments to problem solve and handle CareDriver inquiries 

What you bring 

  • 6-12 months of compliance experience within associated roles 
  • Intermediate/advanced Excel proficiency 
  • Exceptional analytical, investigative, and organizational skills 
  • Able to work independently 
  • 1 year experience supporting customers via phone/email is preferred 
  • Experience with Tableau is a plus

The pay range for this job is $18.00 – $20.00 per hour.

Retention Agent

Remote job available at FlexPro Meals: They are seeking a highly motivated and experienced Retention Agent to join the team. As a Retention Agent, using phone, chat and email, you will be responsible for retaining customers by addressing their concerns and providing excellent customer service.

They would like you to have a High School diploma or equivalent and proven work experience as a Retention Agent or similar role.

Pay Range: $47,500 per year ($22.60 per hour)

Patient Qualification Specialist

Remote job at Owens & Minor: The Patient Qualification Specialist will provide excellent customer service and product information, solutions and relevant details to patients and providers. One of you main responsibilities will be to critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures. Most importantly, this position provides above and beyond communication with patients so that they feel heard, understood, valued and more connected with Apria.

All you need is a HS diploma and they desire (not require) you have 1-3 years’ experience in healthcare/health insurance industry.

Pay is not indicated, however my experience tells me this type of job pays anywhere from $18.00 – $23.00 per hour.

Provider Experience Associate

Remote job at Talkspace: This is a remote position based in the Eastern time zone but you don’t have to live in that time zone; just translate your local hours to Eastern hours. Talkspace is looking for a curious and driven Provider Experience Associate to join our Provider Experience team. This role would be responsible for supporting operations behind provider experience, provider enablement and training, and general process improvement for our Network & Clinical Quality team.  This role will also coordinate cross functionally across essential teams to support all Talkspace providers

They’re looking for someone who has strong communication and coordination skills and wants to bring their talents into a “for purpose” space. . To work at Talkspace, you need to be as passionate as they are about their work, and excited to partner with them on delivering quality mental healthcare.

What you need:

  • Bachelor’s Degree required.
  • You have 1-2 years of required experience in a service oriented position (tech support, customer service)
  • You have 0-1 years of experience in a previous event coordination or administrative position.
  • You have 0-1 years of experience using Excel, Fountain, Camtasia, Vimeo, LMS, ZenDesk (or similar software).
  • You are highly interested in in working in a fast-paced startup environment.
  • You are a strong communicator and can adapt your style for different audiences and learning styles.
  • You are highly curious, and love to learn.

The base salary range for this role is between $50,000 and $55,000 ($24.00 – 26.44 per hour)