Easy Work From Home Jobs: Feb 15, 2024

Customer Success Specialist

Greenfly has an opening for a full-time, remote Customer Success Specialist. The ideal candidate for this position is organized, an excellent communicator, and a strong multitasker. You have technical experience working behind the scenes for customers, are solutions oriented, and have the ability to manage your time well in a fast paced environment. In this role, your priorities will be to support lead CSMs on our most strategic accounts, triage and solve general customer inquiries, and manage a small book of business.

Requirements

  • Excellent multitasker
  • Strong project management skills 
  • Exceptional written and verbal communication skills
  • Problem solver
  • Organized and methodical approach to accomplishing tasks
  • Proven ability to succeed in a fast-paced, startup environment
  • Ability to ramp quickly 
  • A proactive, intentional approach to working with customers 
  • Experience working in a startup environment
  • 2+ years of customer success or related roles in B2B SaaS
  • Flexible hours to provide customer coverage

They did not mention the salary but my experience tells me this type of job pays between $18.00 and $20.00 per hour.


Associate, Order Specialist

Full-time, remote in the USA. : The Order Specialist position plays a key role in servicing our customers. The position is responsible for ensuring that all jobs are ordered accurately and in a timely fashion to meet the needs of our customers. The Order Specialist works hand in hand with the appropriate Field Service Representative assigned to their accounts with the overall goal of servicing our customers at a high level.

Qualifications

  • Experience using basic accounting procedures.
  • Ability to communicate with all varying levels of skilled trades.
  • Ability to understand kitchen/bath layouts and interpret design issues related to final installation.
  • Experience using computer programs including Excel and Microsoft Word
  • Experience working in a fast-paced team environment and handle multiple priorities
  • Ability to define problems, collect data, establish facts, and draw conclusions
  • Ability to follow existing guidelines and establish improved procedures

Education Requirements:

  • High School Diploma Required
  • Higher education preferred

They don’t indicate the pay range but I estimate it to be $18.00 – $23.00 per hour, based on my experience.


Medical Billing Associate

This is a full-time remote position at hazel health but they are only able to hire remotely in these states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI.

The Medical Billing Associate will support various functions of the Hazel Revenue Operations team, including securing real-time insurance benefits eligibility and coverage information for patients, following up on rejected/outstanding claims, and collaborating with third-party partners on data and clarification requests.

What You’ll Do:

  • Verifies detailed insurance benefits, medical necessity, and authorization/referral guidelines, consistently prioritizing and following the established verification process
  • Read and interpret insurance Explanations of Benefits (EOB)/Remittance Advice (RA) with understanding and take appropriate steps to resolve issues.
  • Verify all information obtained is correctly documented in the patient’s account, in the correct format.
  • Communicate with insurance providers via phone and electronically via web portals to validate patient benefits, check authorization requirements, and review authorization status.
  • Review regular data feeds from third party billing partner and research patient insurance coverage and billing status using internal and external tools.
  • Create and utilize spreadsheets and other tools to track visit statuses and contracting/credentialing data.
  • Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Performs other duties as required or assigned within the scope of responsibility, including supporting other functions and teams within Revenue Operations.

Job Requirements:

  • Passionate for our mission to transform healthcare for all children
  • 2+ years experience in insurance verification with experience in Medicaid, Managed Medicaid and commercial payers across multiple states. Experience with California and Florida Medicaid strongly preferred. 
  • 1+ years or more experience with Google Suites (google sheets, google docs)
  • 1+ years experience with Change Healthcare or other online eligibility healthcare tools
  • 1+ years experience with claims adjudication/follow-up
  • Experience navigating state Medicaid, Managed Medicaid, and commercial insurance portals
  • Highly detail-oriented and comfortable with insurance, claims, and other data sources
  • Ability to understand how job performance affects the outcomes of key performance indicators such as billing rates, denials, and write-offs.
  • Self-motivated with excellent decision making and time management skills
  • Ability to meet remote work expectations, including but not limited to active participation in virtual meetings and real-time communication via Slack 
  • Exceptional communication and collaboration skills, especially in a virtual work environment.
  • 2+ years / Associate Degree, preferred

The compensation range for this role is $22.00-$26.00/hour with a 401k match, healthcare coverage, paid time off, and a broad range of other benefits.