3 Customer Service Jobs That Don’t Require Much Experience

If an easy remote Customer Service job is what you’re looking for, here are 3 that are available today. None of these jobs ask for much experience and you definitely don’t need a degree.

#1 Birch Gold Group

The Customer Satisfaction Specialist at Birch Gold Group is responsible for ensuring customer satisfaction by conducting post-purchase customer experience surveys, sending out review survey links, and monitoring various review sites for new posts. This role will also be responsible for shipping thank you coins, tracking and confirming delivery, and following up with appropriate personnel to ensure customer needs were addressed. The Customer Satisfaction Specialist will work closely with the Sales Support team to assist with various tasks and responsibilities.

These are the requirements for this job:

  • Prior experience in a customer service or customer support role
  • Excellent communication skills, both written and verbal
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and customer management software
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong problem-solving skills and ability to think critically

#2 Assurant

Assurant is looking to grow their team of Licensed Customer Care Professionals. This position is highly valued, as you are the customer’s primary point of contact. As such, Assurant is very much invested in your success in this role and they will train you.

This position may require licensing:

  • 2-15 Health, Life and Annuities
  • 2044 Personal Lines

Acting as the customer’s primary point of contact, you will:

  • Receive in-bound calls from customers about enrollments
  • Listen, solve problems, answer questions and work with them to find a resolution
  • Use your expertise to proactively make recommendations that will help customers avoid future issues
  • Provide exceptional, world-class service with every call
  • Make a connection, engage and build rapport with each caller

You will be working Monday through Friday 8:00 AM to 9:00 PM EST (you don’t have to live in the Eastern time zone; just translate your local hours to EST hours) and you may have to work an occasional weekend day.


#3 Wellth

As a Member Enrollment Specialist, you will be the first point of contact to our prospective members, with the task of contacting them via phone to introduce and explain the Wellth program and assist them with enrollment by showing them how to download and use the company’s app. You will also work with the rest of the Member Operations team to conduct feedback outreaches to better help members’ voices be heard. 

The ideal candidate has a passion for healthcare and a desire for personal growth, and a motivated individual will have the opportunity to grow within the company as it expands.

JOB HOURS

  • Full-time: 40 hours weekly
  • Scheduling ranges from Monday – Saturday, between the hours of 6 AM – 8 PM PST 
  • Initial base pay: up to $18/hr, plus monthly bonus

REQUIRED SKILLS

  • Excellent interpersonal skills
  • Ability to quickly build rapport with prospective members over the phone
  • Capable of effectively overcoming objections and conveying benefits to a population base that will benefit from the Wellth program
  • Positive attitude and empathy for patient needs
  • Strong organizational skills and the ability to efficiently make a high volume of outbound calls on a daily basis
  • Attention to detail and ability to follow proper processes and procedures with care
  • Ability to simplify information and communicate effectively, verbal + written
  • Knowledge of Android and iOS mobile technology; capable of guiding less tech savvy individuals through app download and usage
  • Bilingual nice to have – English and Spanish