2 Work From Home Jobs That Are NOT Customer Service

Make $17.50 – $20.00 per hour processing documents and performing data administrative work. Here are two companies with work from home jobs that won’t have you tied to the phone all day !

#1 Yield Support Specialist at Cotiviti

This role will act as a point of contact for the business unit in facilitating responses to general inquiries and data requests from both internal and external customers for basic level assigned work.

Some of what you’ll be doing:

  • Perform a variety of support and general administrative assignments in support of the audit or auditors, including filing, data entry, tracking and correspondence following established standards and work processes.
  • Obtains data files and/or generates reports for audits by identifying appropriate file parameters extracting data from downloaded and/or imported data files as requested by auditor. May be required to review client systems and update Cotiviti systems accordingly.
  • Serves as a point of contact and facilitate responses to general inquiries and data requests from both internal and external customers. As requested, or required, communicates directly with the client or providers following established processes and procedures.
  • Provides proofing support on claims submittals to double check totals, verbiage, calculations, or general accuracy prior to client submission.

Qualifications

  • 0 – 1 years of related experience and/ or High School Diploma or equivalent education.
  • 1 to 2+ years administrative support preferred.
  • Billing or coding experience preferred.
  • Computer proficiency in Microsoft Office applications and system databases are required.
  • Ability to repeatedly lift and carry up to 25 lbs.
  • Requires working knowledge of and applicable industry-based standards.
  • Excellent verbal and written communication skills.
  • Ability to work well in an individual and team environment
  • Ability to create and maintain collaborative partnerships

Pay ranges from $17.50 per hour to $18.00 per hour.


#2 Cass Information Systems is Hiring a Data Administrative Associate

In this job, you will perform duties associated with address change service process.  You will create various reports and monitor/facilitate vendor and company communication in a manner which contributes to our clients’ satisfaction.

PRINCIPAL RESPONSIBILITIES AND DUTIES:

  • Creates weekly reports to monitor address and new account number changes.
  • Initiates account changes associated with the new post office box.
  • Contacts vendors to request that addresses are updated to the appropriate post office box via phone call, fax, or email.
  • Creates status and summary reports for account representatives and clients.
  • Works overtime as needed.
  • Performs other duties as assigned.

SKILLS AND ABILITIES REQUIRED:

  • Demonstrated analytical skills.
  • Ability to create and manipulate existing reports using various databases and Excel spreadsheets.
  • Good organizational and follow through skills.
  • Ability to work independently and adhere to established timelines within the department.
  • Excellent oral and written communication skills.
  • Proficient with Microsoft Access, Excel, PowerPoint, and databases.
  • High school diploma or equivalent required.
  • 6 months of customer service or call center experience.
  • Transaction processing experience.

The job description doesn’t indicate the salary but in my experience researching jobs like this, the typical pay rang is $16.00 – $20.00 per hour. this is just an estimate. I cannot guarantee that’s how much you’ll earn – you’ll have to work that out during your interview process.